Complaints
How to complain
Write to complaints@true-fantasy.ai, or use the support form if your account is suspended and you cannot reach the app.
How long it takes
We confirm within one working day and answer within seven. If it takes longer than that, we say why rather than going quiet.
If we cannot agree
You can take the matter to a consumer arbitration board. We name the competent one in our reply, and we are not obliged to take part.
Something here about you that should not be? Ask us to take it down. You do not need an account for that.